Retention specialists for membership organisations.

We help membership and community organisations improve their retention and engagement. By applying research and technology, we identify the key factors that encourage your members to stay and participate, improving your growth rate and income.

What we do

Survey Solutions

Purpose built survey technology for membership based organisations. Our analysts will support you with the survey questions and result interpretations.
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Strategy & Consulting

With a dedicated team of experts, develop strategies, gain insights, and deliver on improving your organisation's retention.
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Education & Training

Be immersed with the latest thinking in retention & engagement, the science and technology that influence behaviours, in a practical way.
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Partners we work
alongside

Uncover the factors that affect your turnover of members.

There is a story behind the numbers, and you may not be getting the complete picture.  Improve your engagement with your members.
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Lisa Andrews
Co-CEO, Singularity Australia

"Organisations are missing out on untapped revenue sources due to poor retention and engagement insights, which lead to poor strategies to increasing revenue".

- Andrew Ruffat, Founder & CEO of Human Capital Company

Results you expect

Increase Retention

Purpose built survey technology for membership based organisations. Our analysts will support you with the survey questions and result interpretations.

Clear analytics & reporting

With a dedicated team of experts, develop strategies, gain insights, and deliver on improving your organisation's retention.

Increase participation

Be immersed with the latest thinking in retention & engagement, the science and technology that influence behaviours, in a practical way.

Insight that drives change

75%

of organisations

Don't have a structured engagement plan. Addressing this will be a competitive advantage

65%

of membership based organisations

Fail to communicate effectively. Communicating isn't about frequency, but resonating with the members' purpose

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Book your free call.

Book your free 30 min consultation. We'd love to chat and see how we can add value to your organisation.
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