Identifying the reasons for churn is difficult.
We uncover the factors impacting members, and help you formulate and successfully execute an engagement strategy.
Organisations are missing out on untapped revenue sources due to poor engagement insights.
Learn the latest thinking that is shaping the way communities engage. Designed to meet your needs at whichever stage of the engagement journey you are in
See how we can help you create more impact and engagement with your members
Spectators, fans, and community are the lifeblood of a club. See how we can help you strengthen commitment.
Patrons, donors, and supporters are key to maintaining the arts. Let us help you.
Understand and predict how your students and alumni engage and feel with their institution.
Mutuals are for-members, but compete with many commercial offerings. Create a community around the uniqueness of a mutual.
Don't have a structured engagement plan. Addressing this will be a competitive advantage
Fail to communicate effectively. Communicating isn't about frequency, but resonating with the members' purpose